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  1. First select User → Issue Management

  2. To Configure the Default Issue Management System to be the same as the one we were using before the upgrade you will be required to change its type and enter your new details. Click on the Pencil (Edit) button

  3. Select the Issue Management Type and set it to the type you would like to be the default for all projects. In this example we will be using Jira however there are also guides for Azure, Gitlab, ServiceNow

  4. You will now want to fill out all the details for your particular Jira Configuration. If you have already configured Jira, I recommend:

    1. Getting Your Consumer Secret from the jira_privatekey.pcks8 file off the device running workbench. (Most likely in /opt/dm/mci/jira_privatekey.pcks8)

    2. Getting Your Jira Key and Jira URL from the config.yml of the host running workbench (most likely in /opt/dm/mci/config.yml)

    Work item Management system Follow the steps detailed in Configuring Atlassian Jira Issue Lookup in Workbench and enter your values into the page so that you have a form that looks something like this:

  5. Now you will be all of your currently registered projects will use this Jira configuration by default and you can choose to move to another issue management service or server by creating another configuration. To create additional issue management services simply click the [+] icon in the top right hand corner.

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