Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Info

Note that some Service Now instance connections may not function properly if your workbench instance is using a self signed certificate. The submission shown here will save sucessfully successfully but runtime errors happen when trying to query work items from MettleCI Workbench. If this occurs you will need to reconfigure your Workbench instance to use a CA signed certificate.

...

  1. Click on your newly created Application Registration:

  2. Anchor
    ServiceNowRegisterConfig
    ServiceNowRegisterConfig
    Note down the “Client ID” and “Client Secret” field properties for later use:

Note that the example shows http:// because it is the default supplied automatically, but your URL most likely will need to be https:// These two screenshots are not consistent with each other for this reason.

You are done with the Service Now portion of the configuration, but you may want to keep this open until you have validated everything is working.

...