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Problem

Running a MettleCI Task in Bamboo results in an error message similar to

Unable to open file C:\Windows\system32\config\systemprofile\AppData\Local\Temp\mci9115423909078010390.auth.

The temporary directory (%temp%) for the current user is in a sub directory of the %windir%\System32 directory, usually caused by running Bamboo or a remote agent Service using the Local System account. When a 32bit Windows applications (ie. some DataStage clients) are executed on a 64bit Operating System, Windows will redirect the file system path from %windir%\System32 to %windir%\SysWOW64. This will prevent DataStage clients from accessing temporary files created by MettleCI.

For more information about the Windows File System Redirector, please refer to the Microsoft’s documentation.

Solution

This problem usually occurs when Bamboo or a Bamboo Remote Agent are running as a Windows Service using the Local System account.

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