Troubleshooting
Troubleshooting Articles (newest at top)
- Enabling debug logging for MettleCI CLI
- Jira displays error about Workbench 'not registered as a Consumer' when registering application
- Bamboo Agent produces chcp or -107374 errors
- Workbench login error 'The URL is incorrect or is not trusted'
- Jenkins Pipeline produces `No such DSL method 'findFiles'` error
- A Workbench update doesn't appear to have installed
- Build Pipeline SFTP operations fail due to DataStage Engine name
- Receiving a 'not authorized' message when trying to connect to Git repository.
- Workbench commit failed with java.lang.ArrayIndexOutOfBoundsException
- Workbench throwing java.net.BindException: Address already in use exception
- The Workbench isn't reachable, or the Workbench service won't start
- The `mettleci datastage create-project` command fails
- Some MettleCI Command Line options are being ignored on Windows
- Workbench login fails with 'No appropriate protocol' error
- Problems supplying passwords to the MettleCI Command Line
- Nothing happens when I run a Server Job in Unit Testing mode
- Error running 'mettleci compliance query' command
- Error "can't create transaction lock" when installing MettleCI Workbench on Unix
- JWT rejected due to invalid signature
- Gitlab produces Let's Encrypt error when configuring HTTPS access
- Command timed out waiting to complete
- What versions of TLS does MettleCI Workbench support?
- Workbench / DataStage TLS not working on Red Hat Enterprise Linux 8 (RHEL-8) or later
- The MettleCI Service doesn't automatically start after a reboot
- Enabling extended logging for MettleCI Workbench
- Filename too Long error during Git operations
- No permission to install the DataStage Designer MettleCI menu items
- Erroneous "failed to execute" reported when running unit tests
- Configuring Workbench for HTTPS Git authentication causes "could not connect to server" at workbench user login
- MettleCI CLI produces SLF4J errors
- MettleCI CLI throws an 'UnsupportedClassVersionError'
- Jira issues aren't showing relevant Git commits made via MettleCI
- Workbench exception "The following certificate could not be verified"
- Shared Container image previews not available in Atlassian Bitbucket
- Failing to Read Assets from the DataStage Repository
- Unit Test fails due to exceeded memory threshold
- Handling Hanging Deployments
- Updating DataStage Stops the MettleCI Unit Test Harness Working for Parallel Jobs
- Jira admin session timing out when setting up an App Link with Workbench
- Unexpected DataStage error occurred - Unhandled exception Type=Segmentation error
- Workbench memory errors on AIX
- SSLHandshakeException in Workbench after configuring issue lookup
- Error while CI pipeline is 'Inspecting DataStage assets for last change'
- The MettleCI Bamboo Plugin Fails When Compiling a Job
- Workbench throws 'OutOfMemoryError'
- Bamboo 'Unable to open file' errors on Windows