Problem

Your CI/CD pipeline produces a timeout error of the following form:

17-Jan-2022 12:30:56	Status code = 0 
17-Jan-2022 12:34:02	Failed to read assets from DataStage repository
17-Jan-2022 12:34:02	com.datamigrators.mettle.exception.ReadAssetRepositoryException: 
17-Jan-2022 12:34:02	Command timed out waiting to complete
17-Jan-2022 12:34:02	        at com.datamigrators.mettle.infoserver.asset.DatastageProject.a(SourceFile:226)
17-Jan-2022 12:34:02	        at com.datamigrators.mettle.infoserver.asset.DatastageProject.readAssets(SourceFile:109)
17-Jan-2022 12:34:02	        at com.datamigrators.mettle.services.deploy.IncrementalDeploymentService.<init>(SourceFile:48)
17-Jan-2022 12:34:02	        at com.datamigrators.mettle.incremental.deploy.task.DSIncrementalDeploymentTask.execute(SourceFile:139)
etc.

Diagnosis

MettleCI’s timeouts are designed to catch hanging processes before they cause instability to your CI/CD pipelines. Many processes have a timeout which is hard coded (such as 3 minutes for the process in the example above) which is not simply measured from the start of a command to the end. Instead it actively monitors the output from istool and only triggers a timeout if there is no istool output for 3 minutes.

This exception indicates that istool is not reliably working as expected. We suggest investigating what might be causing this. Possible places to start this investigation are…

Validate that CPU/Memory contention wasn’t an issue on the server that hosts your Agent when the timeout occurred.

Running multiple heavy builds (eg. multi-threaded compiles) at the same time could severely starve an istool of resources and trigger a timeout.

Validate that CPU/Memory contention wasn’t an issue on the InfoServer Services Tier when the timeout occurred.

istool relies on activities on the Services Tier. If the server side processes that are triggered by istool become severely starved on compute resources, then istool could hang.

Check InfoServer Services Tier logs for errors that occurred at the time of the timeout

Errors on the services tier can sometimes kill the server side istool process without aborting the client side processes leading to an istool hang

Perform XMETA database maintenance

Server side istool processes trigger a lot of queries to the XMETA database. These can run slow or even fail to complete if basic database maintenance hasn’t been performed. The required maintenance will vary from DBMS to DBMS, so its best to discuss with your DBA. But as an example, Oracle would normally needs Database Statistics to be updated on a regular basis.

IBM’s Suggestions for Tuning

Disable in Information Governance Catalog (IGC) the capture of lineage for those objects for which lineage is not required. See https://www.ibm.com/support/knowledgecenter/SSZJPZ_11.7.0/com.ibm.swg.im.iis.mdwb.doc/topics/t_configAssetsForBusinessLineage.html.
Improve performance of DB2 XMETA (RUNSTATS and REORG on tables). See https://www.ibm.com/support/pages/node/607015.
Increase WAS heap size. See https://www.ibm.com/docs/en/iis/11.5?topic=catalog-computing-allocating-memory-information-governance.
Manage operational metadata. If you only need operational metadata from the last thirty days remove metadata older than thirty days using istool. See https://www.ibm.com/docs/en/iis/11.7?topic=assets-workbench-purgeomd.

Conclusion

This list of possible causes is not exhaustive, and is only provided to provide starting points for your own investigation of the issue.